I do a lot of interim management which includes both coaching and mentoring. I love working with people who have the desire to make a step into management and seek knowledge to make the required progression.

I’m a big fan of training specifically leadership and advancing ones knowledge to improve not only personal development but organisational. There are more and more organisations investing in leadership training all the time specifically in my old sector housing. So why therefore is so few leaders coming through.

Customer Journey Mapping is one of those areas that seems to have a different meaning to so many. What it is not is a paper exercise based on profiling, analysis of complaints or a survey based on set questions and then analysed by the very service area that is seeking an opinion of how their services are doing. Maybe these sounds familiar well unfortunately it’s common.
01787 310692

  • Delivering Change Management

    Organisations that simply react to external environments cannot achieve a sustainable vision. Ones that innovate and seek to renew themselves and do things differently will have a strong legacy that will make business sustainable and thrive in competitive markets.

  • Nurturing and encouraging growth

    All our business solutions are tailored specifically to your organisations needs. Our hands-on ethos is paramount to understanding how your teams work from within. We maintain a professional, but personalised, approach to ensure we cover every aspect of your business processes.

  • Developing teamwork promoting change

    At PMCDE we believe that we excel in nurturing individual talent but our focus has and always will be in creating dynamic teams that drive organisations across the winning post.

  • Putting the zest back  in your business

    Once PMCDE Limited implements your own winning formula you will find that success becomes a habit.