Kensington and Chelsea Tenant Management Organisation (KCTMO)

PMCDE are now working in partnership with KCTMO another housing consultancy which allows us to provide even more services and scope to our current and future clients. These continue to be exciting times for PMCDE and we are delighted to be forging new partnerships allowing us to do more projects around the UK.

Gil Komur our Senior Associate is currently working on a project with KCTMO in setting up an internal Repairs company. The project not only involves developing new processes but implementing three new IT systems to deliver the repairs service, these systems are DRS formely known as Optitime a dynamic scheduling tool, Open contract, a contracts management system and Keyfax,a diagnostic tool for Customer services to diagnose the repair accurately at the point of call. Gil Komur is also working with KCTMO Customer Services Centre to deliver a change programme that will ensure processes are in place to deliver high quality customer focused ‘one stop’ shop.  

enquiry@pmcdeltd.com
01787 310692

  • Delivering Change Management

    Organisations that simply react to external environments cannot achieve a sustainable vision. Ones that innovate and seek to renew themselves and do things differently will have a strong legacy that will make business sustainable and thrive in competitive markets.

  • Nurturing and encouraging growth

    All our business solutions are tailored specifically to your organisations needs. Our hands-on ethos is paramount to understanding how your teams work from within. We maintain a professional, but personalised, approach to ensure we cover every aspect of your business processes.

  • Developing teamwork promoting change

    At PMCDE we believe that we excel in nurturing individual talent but our focus has and always will be in creating dynamic teams that drive organisations across the winning post.

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