Shaping Organisations Benefits
We have improved customer satisfaction levels within three months, by over 20%
It's important our clients understand from the outset what our philosophy is relating to change and what it is not about.
We are notservice managers, many now called change consultants, trying to deliver old methods of work practices into other companies based on service sector processes and then embellishing this as change. The trouble with many sectors is that the same approach is used over and over again and organisations are stifled by standardisation. There is no vision or innovation in this. PMCDE Limited delivers solutions that are tailored to giving you that winning edge.
Benefits
- We have improved customer satisfaction levels within three months, by over 20%.
- We have added up-to 30% productivity improvements within housing operations by realignment of business processes.
- We offer a one day consultation at no cost where our clients can review what we can offer them.
- We have turned financial deficits into profits within short timeframes by total business transformation principles.
- We have reduced spend by improved procurement, as well as singular agreements with suppliers.
- We will provide you with the processes that will put your organisation at the top.
- We are very commercially driven and therefore astute in budget spend and delivering improved quality at reduced costs.
- We will define clear processes that are strategically linked and provide clarity for all parties.
- We are very experienced in customer engagement and the methodology of aligning the business goals with that of the customers.
- We work with employees to unlock their creativity and generate business solutions.
- We deliver on all of our change projects within agreed timeframes and costs.
- We are a learning company that is passionate about business change. This means that our ethos is to understand and develop ourselves within our research so that our clients benefits from our knowledge.
- PMCDE believes in innovation and creativity, which means that all of our projects are unique and tailored and that our best work will always be in front of us and not behind us.
- Our Consultancy is supported by associates who have broken the mould within business sectors as not only specialists within their field but also innovators of change.
Services have to become better and more creative in how they are shaped. PMCDE Ltd is perfectly placed to assist you with this. View our Services section to see how we could benefit you now.
CASE STUDY: Essex County Council
We worked with Essex County Council on a project relating to adults with special needs and developing a framework offering the clients, many vulnerable a home of their own which to many would be their first.
This included bringing together many internal functions including commissioning as well as working with housing providers. The project centred on personalisation and direct payments.
An additional project was to develop an amalgamation of services between that of Social Care and the Primary Care Trust.